Question 1

What size hole in a wall is required to install a recessed Stevie unit as a retro fit option?

205mm x 205mm 235mm x 235mm 260mm x 260mm 280mm x 280mm

Question 2

What is the included RFID tag used for with a private, single property Stevie?

Lock/unlock the charging cable Unlock Stevie ready for use Illuminate the display and courtesy lighting Start/Stop a charging session

Question 3

In total, how many standard sized house bricks are required to be left out of a new build property wall during construction in order to quickly install a recessed Stevie?

2 3 4 6

Question 4

When on the Monta App if Monta does not recognise the charger instantly what do you enter to begin commissioning the charger?

Product Name SKU Serial Number MONTA1234

Question 5

1. If there is a weak or no Wi-Fi signal in the chosen location for Stevie, which of the below are your options (select all that apply)?s

Suggest a Wi-Fi booster for the customer property Remove the Wi-Fi module from Stevie and replace with a 4G module Suggest a different location to install Stevie Leave as a ‘dumb’ charger

Question 6

What does the blue LED indicator light signify?

Ready for use Charging Vehicle plugged in but not charging Fault

Question 7

How far from the surface of a wall does recessed Stevie protrude?

40mm 48mm 52mm 56mm

Question 8

Which of the following parts can be replaced by the end user (select all that apply)?

Tethered charging lead Front fascia cover Cable holder cover Surface sleeve Wi-Fi module

Question 9

Once pressed, which of the following illuminate (select all that apply)?

Display Courtesy light Personalisation window LED indicator light test

Question 10

Are Stevie fascia’s replaceable by the end user?

Yes No

Question 11

What is the last part of Stevie to be installed (usually following commissioning)?

Fascia part Cable holder Installer logo card/details Surface Sleeve

Question 12

What connectivity method is used as standard with a Stevie unit?

4G LAN Wi-Fi

Question 13

What is the recognised method for securing a Stevie cage if the hole in a brick wall is slightly oversized?

Use of silicone Plastic installer wedges Wooden offcuts Screws and raw plugs

Question 14

What is the standard warranty given with all Stevie units?

1 year 2 years 3 years 4 years

Question 15

Does tethered Stevie include a cable holder or is it only a separate purchase?

Yes No